Privacy Policy

Last updated: May 20, 2026

Welcome to Lottie J Lingerie. Your privacy matters to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit the site, place an order, sign up for emails, contact us, or interact with our website, we may collect the following information:

Personal Information

This may include:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Order history
• Account login information

Automatically Collected Information

We may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type
• Device information
• Time zone
• Pages viewed
• Referring websites
• Shopping behavior on our site

We may collect this information using cookies, pixels, analytics tools, and similar technologies.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about purchases, returns, or customer service inquiries
• Provide shipping updates and transactional emails
• Improve our website, products, and customer experience
• Detect fraud and maintain website security
• Send marketing emails or promotional messages if you opt in
• Comply with legal obligations

3. Email Marketing

If you subscribe to our mailing list, we may send you updates about new products, restocks, events, promotions, and brand news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email.

4. Payment Information

Payments are processed securely through third party payment providers. We do not store full credit card information on our servers.

Your payment information is handled according to the privacy and security practices of the payment processor you choose at checkout.

5. Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted third parties only when necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Email marketing platforms
• Analytics providers
• Fraud prevention services

These third parties only receive the information necessary to perform their services.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep items in your cart
• Remember user preferences
• Analyze website traffic
• Improve website functionality
• Deliver relevant advertisements

You can control cookies through your browser settings.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Request a copy of your data

To make a privacy related request, contact us using the information below.

8. Data Retention

We retain order and customer information as long as necessary to operate our business, comply with legal obligations, resolve disputes, and enforce agreements.

9. Security

We take reasonable precautions and industry standard measures to help protect your personal information. However, no method of transmission over the internet is completely secure.

10. Third Party Services and Links

Our website may contain links to third party websites or services. We are not responsible for the privacy practices or content of those third parties.

11. Children's Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. International Visitors

If you access this website from outside the United States, you understand that your information may be transferred to and processed in the United States.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Lottie J Lingerie

Email: LottieJ.Lingerie@gmail.com

Website: lottiejlingerie.com

Business Location: Chicago, Illinois, United States

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Optional Section for SMS Marketing

If you use SMS marketing, add the following:

By providing your phone number at checkout or through a signup form, you agree to receive recurring automated marketing and transactional text messages from Lottie J Lingerie. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to unsubscribe.

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Optional Section for Custom Orders

Because Lottie J Lingerie offers handmade and made to order products, we may collect sizing, fit preference, and customization information you voluntarily provide in order to fulfill your order accurately.

This information is used only for order fulfillment and customer service purposes.